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They’re Driving Me Crazy Dealing with Difficult People Are difficult people … driving you crazy?  | |||||||||||||
| How do you deal with difficult people? Do you confront them, avoid them or ignore them? No matter what your method for handling them, difficult people are everywhere, and for the near future, they always will be with us. | ||||||||||||||
If you’re like me… | ||||||||||||||
Difficult people drive you nuts with all of their whining, complaining and backbiting. Whether they are bosses, employees or customers, when individuals behave in a difficult manner, a company’s productivity slows down and the stress level goes up.  Yet, for all of the complaining, gossiping, rudeness and stress they cause us, difficult people still teach us a valuable lesson about ourselves they show us: How well we handle conflict with others. | ||||||||||||||
Edward Deming, the father of quality management, once said that people can face almost any problem except the problem of people. They can work long hours and face declining business, even the loss of a job, but they can’t deal with the difficult people in their lives. That’s why… | ||||||||||||||
| They’re Driving Me Crazy: How to Deal with Difficult People in the Workplace and Life program should be required training for every manager, supervisor and team leader — or better yet, for every employee in your organization. | ||||||||||||||
What makes this program unique? (Conflict resolution program) | ||||||||||||||
| Unlike most conflict resolution programs that focus on personalities, our one-hour, half-day or full-day program focuses on individual behaviors. One of the key reasons why we focus on behaviors is because a personality is a personal identity, and whenever you approach someone from a personality standpoint, they will develop a feeling of inferiority and resist you. Why? Because the part of them you want to correct is a part of their personal identity, and anytime some tries to change us we will resist. However, if you approach an individual from a behavioral standpoint, they will be open and cooperative. Why? Well, unlike a personality, a behavior is based on an action, which means it is trackable, measurable and correctable. The key to successful conflict resolution is to become a student of human moves; therefore, understanding how people behave is the key. In this program, (Conflict resolution course) you will learn how to: 1. Identify the four behavioral types. 2. Understand the behavioral scripts of individuals. 3. Deal with the six most common difficult behaviors. 4. Read and resolve non-verbal body language conflicts. 5. Resolve the internal conflict (thoughts and expectations). 6. Beat backstabbers, stop gossip and calm down the whiners. 7. Apply a six-step approach to giving constructive criticism – that works! 8. Practice active listening skills that create cooperation and understanding. 9. Recognize six typical weapons difficult people use and how to combat them. This program can be customized to fit your specific organizational needs. Along with this program’s unique focus on behaviors, the program is taught by one of the top speakers/trainers in the country on the subject of conflict resolution, Johnny “The Transition Man” Campbell DTM. This program also includes a behavioral profiling assessment tool and conflict resolution techniques that can produce win-win outcomes, giving your managers, team leaders or employees the skills they need to respond to conflict calmly, professionally and productively. | ||||||||||||||
| What people are saying about my program and my book? Johnny “The Transition Man” Campbell is a combination of the Anthony Robbins/Dr. Phil of the 21st century. His methods and insight into the human condition on how to deal with change is incredible. Carol Sturdevant -- Wisconsin Claims Association I found The Transition Man’s “How to Deal with Difficult People in the Workplace and Life” program very useful and insightful for me, since I’m now starting to manage some of my co-workers. The program was excellent!! Deidra Evans -- Amcore Bank The strategies The Transition Man shared on how to deal with difficult people and win were very informative and useful for dealing with people at work and in my personal life. June Danielson -- Abbott Labs The Transition Man is the Speaker/Trainer for the 21st Century Outrageously over the top and truly outstanding presentation by The Transition Man. Mr. Basking – U.S. Coast Guard | ||||||||||||||
 Johnny Campbell, DTM, is an author and business consultant who specializes in helping people learn that dealing with difficult people, change and customer service can be easy, productive and profitable. Johnny’s expertise and knowledge was gained in the insurance industry, where he participated in leading hundreds of people through multiple corporate downsizings and mergers. Based on those events and his experiences in life, he became The Transition Man. Johnny’s motivational, change, customer service and difficult people programs offer organizations a formula for productivity and profitability. Organizations that have invested in this program have been very pleased with the results, reporting immediate improvement in customer relations, teamwork and collaboration. Over time, they’ve also seen increased productivity as people no longer waste time and energy in pointless arguments, but pull together toward common organizational goals. | ||||||||||||||
Here are just a few of the clients who have benefited from my program, the home study course or the book: | ||||||||||||||
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This was the most humorous yet effective and memorable training that I have ever had. I truly learned new ways to deal with difficult people. Robin Palmer – USDA Forest Service The Transition Man makes everyone feel like they can be a superhero in their own lives and get what they want out of life. Barbara Blackwell -- National Labor Relations Board | ||||||||||||||
| What are you waiting for? | ||||||||||||||
Take the next step and put an end to these difficult people by investing in this program for your organization, or the home study course or my book for yourself. Difficult people will always be with us, so our best protection is to arm ourselves with the best material possible to deal with these difficult people in the workplace and in life 1. To order the book: $17.00 (includes one-hour CD) (Book on conflict resolution)  Click here 2. To order the six-CD set and workbook: $97.00 (Conflict corporate resolution training and Non-for-profits conflict resolution training)  Click here 3. To book Johnny “The Transition Man” Campbell-DTM and his “Dealing difficult people seminar or Conflict resolution program” for your next event: Please call 1-888-255-8626 or E-mail me at: Johnny@transitionman.com. See a live demo of Johnny “The Transition Man” Campbell go to: www.transitionman.com. Click on (demo button). P.S I also have a special conflict resolution program for nurses and churches. Call for details: 1-888-255-8626 There is a money-back guarantee on all products offer on this site. If you’re not completely satisfied, simple call me for a full refund at 1-888-255-8626 or e-mail me at Johnny@transitionman.com. | ||||||||||||||